Customer Service Specialist

Nhung Vu

5 - 7 triệu

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THÔNG TIN CƠ BẢN

Tên đầy đủ

Nhung Vu

Địa chỉ :

Room 704, 7th Floor, 11 Tran Hung Dao Street

Điện thoại

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NGÀY SINH

03/09/1996

Giới tính

Nữ

CẤP BẬC HIỆN TẠI

Chuyên viên

KINH NGHIỆM LÀM VIỆC

Dưới 3 năm

BẰNG CẤP CAO NHẤT

Đại học

Lịch sử công việc

Sales Admin and Logistics Intern Feb 2018- Now

Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology.

 Assist Sales Executives with administrative work

 Manage department documents, update and manage data for sales reports

 Support to purchase equipment for department, support Logistics Executives with logistic issues

 Support to issue VAT Invoice and update data in PO or shipment tracking

 Other duties as assigned

Operations Intern Oct 2017-Feb 2018

United Nations Development Programme in Viet Nam- a body of the United Nations operating activities that assist development purposes

 Assisted with administrative work at some stages in the procurement process for small value procurement, cost recovery (e.g. bid opening, preparation of evaluation & contractual documents)

 Assisted in preparing payment requests and update payment tract of the unit

 Assisted in filling documents of the unit, including: classifying and cataloguing documents into correct files 

Teaching Assistant Jun 2016- Dec 2017

British Council Vietnam - the UK's international organization for educational opportunities and cultural relations

 Assisted teachers in primary classes

 Supervised children inside and outside of the classrooms

 Provided administration and invigilation support

Project Manager of Global Passport 2016 Apr 2016- Sep 2016

AIESEC in FTU Hanoi- world's largest youth-run organization developing leadership potential of young people

 Planned and executed successfully 2 courses for 80 high school and university students for 1 month each, creating an international environment to step out of comfort zone and improve soft skills

 Managed a team of 14 international students from many different countries

 Led a team of 9 members from 5 groups of functions: Content, event, sales, promotion and exchange service (including setting goals, tracking and assigning weekly tasks, providing problem solving advice)

 Generated a total profit of more than 46 million VND after 2 courses  

Exchange Manager - Project Team AIESEC in FTU Hanoi Mar 2015- Sep 2016

 Built specific procedures and tracking system based on current situations of AIESEC in FTU Hanoi

 Managed partnerships with other AIESEC entities to meet the needs of the team

 Led a team of 5 members to guarantee best exchange experiences for international students

 Interviewed and selected suitable international students for each project

 Implemented a tracking system and worked directly with more than 50 international students

 Promoted and managed 3 entity’s exchange opportunities on different channels and attracted hundreds of international applicants. 


Học vấn và bằng cấp

Foreign Trade University, Hanoi Campus Aug 2014

Major: Economics and International Business, American Accredited Undergraduate Program

GPA: 3.63/4