Insurance Coordinator (Điều Phối Viên Bảo Hiểm)

We are Family Medical Practice - the largest and oldest foreign, privately-owned, international health care provider in Vietnam. With 6 clinics in major cities within Vietnam, FMP delivers personalized support, customer service, and comprehensive medical care for the best value to our foreign and local populations. Our multinational team of physicians comes from the US, Canada, Israel, France, Belgium, Italy, Switzerland, the UK, Japan, Philippines, Australia, Vietnam and Argentina. 

We are urgently looking for Insurance Coordinator to join our professional team as responsibilities below. 

Responsibilities:

• Daily collection of bills and claims to send to corporate and insurance companies for payment- Prepare Statement of account, issue VAT invoices, scan and send out.

• Follow up incomplete bills and claims.

• Obtain Guarantee of Payment from insurance companies (for inpatient cases and referral services etc).

• Contact insurance companies via telephone and email to verify benefits for new patients.

• Receive and clear bank transfer payments on the system.

• Review balance reports and follow up with outstanding balance.

• Provide supporting documents to corporate and insurance companies and upon request for their payment process.

• Inform patients about their declined bills and collect payments. Remind corporate and insurance companies about overdue payments.

• Provide clarifications to patients about their insurance policy and coverage. On call assistance to receptionists about insurance issues.

- University Level, Female 8x 9x

- Experience in medical insurance business is preferable

- Good command in English is mandatory

- Well organize, detail and accuracy orientated

- Interpersonal skills

Benefits:

-          Attractive remuneration package

-          Annual health check.

-          20 paid leave per year.

-          Medical examination and treatment for employee and family members

-          44hrs working per week