Online Math Sales Executive

Your primary responsibilities include:

Sales 

• Qualify inquiries coming inbound and outbound via multiple channels (i.e. hotline calls, Facebook Messenger, website, etc.);
• Be proactive in acquiring new customers through marketing campaigns, customer referrals, and other online platforms;
• Perform a full sales cycle of Online Math courses: consultation, booking placement tests, closing deals and proceeding payments;
• Track students’ progress in our online platforms and proactively approach students to upsell other functions of the courses;
• Maintaining an accurate database of the call records and presentation of the same on a timely basis;
• Consistently maintain and optimize communication with prospects;
• Actively improve sales scripts and processes to increase conversion rate.

Support Student Services

• Support in communicating with parents and/or students to update study's progress and follow up throughout the course
• Coordinate with the academic team to handle any student's issues, answer any other questions or concerns from parents and/or students.

Project Team involvement (optional)

• Participate in weekly project meetings, team meetings and 1 on 1 check-in sessions;
• Coordinate with Product Coordination, and Academic team to provide feedback and propose relevant suggestions to improve product or process;
• Participate in any recruitment events.

Other tasks assigned by the Direct Supervisor.

These are the minimum requirements. We can't accept you in this role unless you meet them all

• Bachelor degree and above;
• Ability to use English for emails, meetings and daily conversation;
• Computer literacy and quick ability to learn new platforms;
• Excellent phone manners and communication skills;
• Great customer services mindset;
• Ability to cope with rejection on a daily basis;
• Willingness and proactivity to learn new things

You get…

• Competitive Salary + Annual Bonus + Team Performance Bonus;
• Unlimited Vacation Policy;
• Social & Private Health Insurance;
• Company events: dinners, team lunches, offsite retreats, etc.
• Mapped out career pathways, substantial opportunities and training for career development;
• Inclusive and welcoming onboarding experience: mentor-mentee program, initial training with direct supervisor and HR.