12 - 15 triệu
Hồ Chí Minh,
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- Liaising between Guests and Partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as additional technology advice, and complaints or questions about products (mobile phone, laptop, …)
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Report immediately serious cases/ inconstant situations.
- Ensuring a high level of customer service and a positive guest experience.
- Proactive update information/ knowledge about customer service
Location: QSTC, Tan Chanh Hiep Ward, District 12, HCM.
Working Time:
- 5 days/week, random off 2 days/week.
- Office hours – Be able to work in shift if necessary
- Working in English is MUST
- Open for fresher (Prefer candidates having at least 6months experience in Customer service roles or any relevant roles.)
- Salary: Basic 11.500.000VND + 1.200.000VND (depend on your performance)
- Probation 2 months, full 100% salary
- Social Insurance, nightshift and OT allowance.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary. - Annual Health Checkup.
ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential
to the power of business. ManpowerGroup serves both large and small organizations across all industry
sectors through our brands and offerings: ManpowerGroup Solutions, Experis, Manpower and
Right Management.
