Thương lượng
Hồ Chí Minh,
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- Respond to basic telephone, electronic, written inquiries from dental or vision professionals, groups, subscribers and brokers or customers.
- Expediently access reference materials to analyze and determine appropriate responses to telephone, electronic and written inquiries.
- Communicate basic eligibility, benefits and claims status and forward specific inquiries as directed for priority resolution.
- Accurately complete online, hard copy forms and route to the appropriate department.
- Customer care during service before and after
- Document each customer encounter or resolution in the appropriate computer tracking system.
- Obtain pertinent patient demographics and document this information in a patient database when required.
- Provide information for subscribers such as questions pertaining to insurance, billing, claims or eligibility.
- Identify, report and document system discrepancies.
- Meet and maintain production standards, counts and inquiry response turnaround.
- Developing Japanese market with the project team.
1. Education: University or above
2. Experience: Having experience will be prioritized.
3. Language: English
1. Attractive and competitive salary
2. Annual Salary Review
3. Good chance to study and develop career path stably
4. Clear policy and regulation: Health insurance, social insurance, unemployment insurance ...
5. Allowances follow by regulation
6. Professional, dynamic working environment
Work at Nguyen Trai st, Dist 1, HCMC
At Serenity International Dental Clinic, we utilize the latest dental technology to ensure our clients can have the most comfortable, efficient and effective dental experience possible.
