[HN] Beeketing Tuyển Dụng Customer Success 2019

Beeketing Vietnam

5 - 7 triệu

Hà Nội,

478 views

ỨNG TUYỂN NGAY LƯU VIỆC LÀM

Mô tả công việc

  • Support customers by replying to all their requests via Help Desk within 12 hours.
  • Live chat with customers to support their real-time inquiries.
  • Call customers when needed to solve urgent issues.
  • Handle urgent requests from customers on weekend by shifts.
  • Write product tutorials and solutions so customers can understand how to use our products effectively.

Yêu cầu công việc

  • Having experience in customer support is desired but not a must. The final-year undergraduates are welcome.
  • Have a strong command in English
  • Written and verbal communication skills with a professional tone.
  • Have a great sense of customer service, a strong desire to learn, and be a great communicator.
  • Passionate about customer success and helping people.
  • Able to parse feedback and contribute to the product by suggesting feature requests based on your knowledge of customers.

Lương và phúc lợi

  • Salary

    • Competitive NET salary (5-7m)
    • 13th month salary
    • 1-2 month salary as annual performance bonus
    • Opportunities to have stock options of a million-dollar company.

    Working Environment

    • Dynamic, flexible and equal working environment
    • Working with a team full of young and passionate talents
    • Free lunch at the office cooked by our own chef
    • Boosting your creativity and productivity at work to the highest level at our modern working place
    • Flexible working hours, no checkin/out, no dress code
    • Premium health insurance package for employees
    • Travelling abroad with the company every year

    Training and self-development

    • Being updated with new technologies (Machine Learning, Artificial Intelligence, Nosql, System Design,…)
    • Having chances to provide solutions for real e-commerce problems
    • Learning from the best in the field - they are mentors who are currently working for big names in Sillicon Valley
    • Participating in training courses and conferences in US, Singapore, Australia,… every year

Hạn nộp hồ sơ

24/07/2019

Số lượng cần tuyển

1 Người

Cấp bậc

None

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