Multimedia Communication Assistant

Job description

Social Media

• Manage eJOY's multi social media channels, including Facebook, Youtube, Quora, Twitter, Instagram, Snapchat, Pinterest …:

           - Respond timely to users' questions,

           - Schedule everyday posts across media channels,

           - Create, manage social online/ offline English events. Prepare event evaluation reports

• Create content of different formats: visual content, video, quiz, slideshare, ebook … to share across channels
• Study & Analyze competitors' content strategies
• Prepare weekly report on key social media metrics

Email Marketing

• Compose & schedule email marketing to English learners, subscribers
• Create different email marketing scenarios (campaigns)
• Reply sincerely to customers' inquiries
• Prepare weekly report on key email marketing metrics

PR

• Pro-actively develop relation with target global media;
• Prepare answers to media’s enquiries, interviews, presentations, to support Communication Manager on the matter;
• Follow up, analyze and improve the company’s media coverage, and public image;
• Anticipate, prevent, and solve difficult PR issues/ risk communication;
• Prepare marketing materials (press release, PR articles…).
• Prepare periodical report on each campaign. Evaluate the campaign's effectiveness/ contribution to users growth

Corporate communication materials and channels

• Produce marketing presentations and promotional documents (contents, visual materials…);
• Be responsible for the making of corporate merchandises, from conception, designing to final production;
• Frequently review, maintain and update our corporate channels and contents (website, corporate videos, corporate photo library, corporate information on public channels…);
• Perform periodic check of the company’s brand reputation, and liaise with related stakeholders to improve its positioning and promote its positive perception. Able to use Social Monitoring tools (Google Alert).
• eJOY public channels include: App store listing (iTunes, Google Play, Chrome), website, social media channels

Requirements

Level

Junior - 1 year experience

Characteristics:

Trendy: you stay up-to-date with latest news, trend, and style

Tech savvy: you are at the forefront of new technology, compared to your surroundings. You can quickly adapt to new tech and take great advantages of that.

Authentic, thick-skinned: You are yourself. You can express your true feelings honestly with no fear. You are insensitive to criticism or insults.

Empathetic: You can understand and share the feelings of other.

Extrovert: You are friendly & outgoing. You are energized by being around other people rather than being alone.

Have good sense of humour: You are a creative and positive thinker. You lead a healthy lifestyle (exercising, eating healthy) and make laughing your priority. You can make others laugh without hurting someone else’s feelings.

Skills/ Qualifications

Bachelor's degree in journalism, communications or a related discipline

Excellent verbal, written, and public speaking communication skills in English. (IELTS 7+ or equivalent)

Experiences in managing social media channels, especially experiences in Snapchat, Instagram is a plus

Excellent critical & analytical thinking skill

Basic understanding of common design tools (AI, PS, Sketch,  Figma, Canva or equivalent)

Experiences in organizing public events is a plus, otherwise candidate must be a well organizer & multitasker

Benefits

• Working with the latest and most cool technology available in the industry. We focus on cutting-edge tools/languages like React-Native, ES6, AI, machine learning.

• Great environment, where we care about your development as well as we care about the work.

• Work in a small Agile team

• Make a real difference to real people

• An opportunity to build products that have potential to change the way people study completely

• No-bullshit, data-driven and transparent environment

• Ground floor opportunity; your voice and feedback will shape direction

• Well-equipped with work space, computers, devices to work and research 24/24

• Salary: $400 - $1000

• Healthy Lunch & Afternoon Tea-break for you to stay Fresh

• Team building: discovery travel to natural beauty spots