Thương lượng
Hà Nội,
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• Take responsibility for the entire work of the Operation department includes domestic & international airfare, visas, car, guides, hotels.
• Be responsible for optimizing hotel rates and operational expense to meet company's revenue goal.
• Be responsible for calculation tour
• Responsible for operating processes and improve the quality of tour services. Operating and monitoring schedules, monitoring service quality in accordance with commitments to clients, respond promptly to changes and incidents (if any) in the tour.
• Negotiate with partners in order to improve service quality and reduce costs.
• Check customer reviews, guidelines to strengthen the quality and offer better solutions to the following groups
• Support, attend fair, fam trips, sales event of ITS when requested
• Ensure that the workplace / desk is neat and tidy
• Regularly and correctly perform the assigned additional tasks
• Report on quotation and booking
• Sending report to supervisor in time
• Knowledge and experience
• Proficiency in English
• Good at other languages as Chinese, French, German is an advantage
• 1 year experience is required
• Mastery of Microsoft Office (Word, Excel, Outlook...)
• Negotiation skills
• Good taking care of clients
• Able to work under high pressure
• Young & hard working person will be preferred
• Willing to go business trip upon request
Competenties
Organization Objectives
• Pursuing high quality
• Teamwork, resilience and commitment
• Focus on customer Travel Experience
• Job Competencies
• Systematic and structural
• Commercial and service
• Punctual
• Attractive salary and bonus package based on performance
• Performance pay: Yes
• Allowance: Yes
• Full benefits as Labor Code and company’s policy
• Training & travel opportunities for career development
• Holidays: Weekends, public holidays plus twelve (12) days for annual leave;
• Having social insurance & health insurance under labor law
• Working at the Hanoi office in a professional environment with experienced colleagues