Technical Training Manager

1. To ensure success of the department's missions
Define, plan, implement and improve the resources, people and processes to:
• Develop, update and improve production tools, techniques, training material, standards and procedures
• Improve training requests, plans, execution and results
• Supervise tests for new clients and products quality 
• Communicate and participate to meetings with clients when required
2. To develop and manage TD department's strategy and budget
• Develop and manage department's strategy, objectives and action plans 
• Monitor, report and evaluate the performance of strategic and business plans for TD department
• Develop and ensure department's work standards, process and workflow are aligned with the corporate standards
• Ensure department budget is strictly monitored and expenses are properly approved
3. To develop, control and improve TD department's personnel and performance
• Coordinate with HR department to ensure recruitment requirement are met and settle all HR related issues
• Coordinate with HR department to develop talent management program, succession plan, career development plan and training plan for staff
• Define, implement and improve TD department performance indicators (KPIs) & individual performance of TD members 
4. To support & foster innovation
• Organize and monitor implementation of department's innovation plan
• Support team members in doing research, analysis and assessment of a new or existing products, services, software 
• Support and control the success of the team members in developing new products and define standard workflow (including monitor and adjustment of newly-launched products, services & software)

• Education: Bachelor of IT / Business Administration / Multimedia / Graphics
• Experience: Have experienced with management position for at least 2 years
• Willingness to lead a highly technically skilled team
• Great team player to work with other managers
• Ability to lead cross-functional projects from end-to-end
• Ability to create and maintain the company culture and team spirit
• Good command of English (listening, reading, writing and speaking)
• Have professional knowledge of training management and team management
• Have professional skills of leadership skills, project management, people management 
• Good at training, problem solving, reporting, planning, researching, communication and time management skills
• Good at Excel, Word, PowerPoint and Google Suite is a must 
• Knowledge of Photoshop, Illustrator is a plus
• Proactive, Responsive, Honest, Open, Hardworking, Innovative
• Good health, can work under high pressure, strong and good voice, no color blind

You will join a dynamic international environment anchored in a strong company culture that encourages and fosters creativity, innovation, respect, and equality. We define our values - quality, credibility, openness, innovation, care, and passion - as well as our core belief is that the best results come when people prosper by who they are in the world and to our clients. Our award-winning CSR policy and high employee ethics is proof that we walk the talk.
OTHER BENEFITS:

• Salary: 2000$ - 2500$
• Competitive salary with up to 2 extra months of salary
• Salary review once a year
• International, professional, creative working environment
• Social activities including: Summer trip, Team building, Football, English, Challoween, Charity...
• Insurance as Governments regulations (social insurance, medical insurance, unemployment insurance, etc.)
• AON premium healthcare insurance package, with possibility to cover family members
• Relevant training will be provided at the company’s expense and we also allow developers to improve their skill set during normal business hours
• Working time: 5 days per week (from Monday to Friday). 12 days annual leave.